Monica has over 28 years’ experience in the role of an administrative assistant/secretary. She worked as a legal secretary for 10 years prior to her role as administrative assistant with DISD. She received her associate degree in early child education and was with DISD for 18 years before making the decision that she recently wanted to work in law again. She is bilingual in Spanish and English. Monica is also highly skilled in customer service and knows it is very important to listen to each client with sensitivity and compassion.
Her primary focus a the firm is helping to improve attorney and paralegal efficiency by providing administrative support for the law firm. Some of her tasks include customer service, answering phones, taking information from potential clients, scheduling consultations, meetings and organizing work files and documents for review by the lawyers and paralegals.
When Monica is not in the office, she enjoys spending time with her husband, kids, and grandchildren. She loves to cook, have game nights with family and friends, watch movies and read.